Patient Services Representative

Job overview

The Patient Services Representative role is onsite in Champaign, IL. Compensation is $16.00–$19.00 per hour. The position supports Community Health Partnership of Illinois and its patient-facing services. As a key point of contact, the representative helps patients navigate registration, scheduling, payments, and routine questions. Accurate records and coordination with clinical and administrative colleagues support efficient patient flow and a welcoming experience.

What you'll do

• Greet patients and visitors
• assist with check-in and check-out
• verify demographic and insurance information
• schedule, reschedule, and confirm appointments
• answer calls and route messages
• collect patient payments
• maintain accurate records
• communicate office policies and instructions
• coordinate patient flow with clinical and administrative teams
• protect sensitive information
• resolve routine concerns and escalate issues when needed.

What we're looking for

Skills & competencies

patient services representative

patient registration

appointment scheduling

insurance verification

check-in and check-out

patient payments

medical records

patient flow

champaign il

community health partnership of illinois

full-time

$16–$19/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Supportive work environment, training, and growth potential in healthcare administration and patient support
• competitive compensation and benefits are described without details.

Why this role

The posting requires a high school diploma or equivalent; healthcare administration education is a plus.

About the employer

COMMUNITY HEALTH PARTNERSHIP OF ILLINOIS is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.