Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Plano, TX, and offers earning potential of $74,500–$125,990+ per year. Major Automotive is an independent repair shop seeking an experienced advisor. The advisor guides customers through the repair process by documenting concerns, explaining technician findings, presenting estimates, and maintaining communication. The role supports customer trust and efficient shop workflow by coordinating closely with technicians and keeping repair records accurate.

What you'll do

• Greet customers and provide service
• answer calls and convert opportunities into appointments
• document customer concerns
• review inspections and explain recommended repairs
• build and present estimates
• follow up with customers
• maintain repair orders and records
• coordinate with technicians and prioritize vehicles.

What we're looking for

Skills & competencies

automotive service advisor

automotive repair

customer service

repair estimates

service sales

plano tx

major automotive

$74,500–$125,990+/year

monday–friday

no weekends

paid training

ase reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid vacation and holidays
• paid training
• ASE certification reimbursement
• employee discounts on parts and labor
• advancement opportunities.

Why this role

Requires five or more years of professional automotive service advising experience. Monday–Friday schedule with no weekends.

About the employer

Major Automotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.