Patient Service Representative – Family Medicine

Job overview

The Patient Service Representative – Family Medicine role is onsite in Ellensburg, WA, at 603 South Chestnut Street. Pay ranges from $19.62 to $29.74 per hour, based on applicable experience. Kittitas Valley Healthcare is an integrated healthcare delivery system that includes hospital, clinic, and community services. The representative supports the family medicine team by handling reception, medical records, referrals, pre-authorizations, and scheduling. The role helps coordinate patient-facing administrative work and communication with KVH personnel and external customers.

What you'll do

• Perform reception duties
• manage medical records, referrals, and pre-authorizations
• schedule appointments
• work closely with the healthcare team, KVH personnel, and external customers
• use Microsoft products and medical terminology in administrative work
• handle cash as required.

What we're looking for

Skills & competencies

patient service representative

family medicine

patient scheduling

medical records

referrals

pre-authorizations

ellensburg wa

98926

kittitas valley healthcare

$19.62–$29.74/hour

40 hours/week

benefits eligible

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits-eligible position
• medical, dental, and vision coverage options
• employee wellness program
• continuing education programs
• pension eligibility after one year of part-time status.

Why this role

High school diploma or equivalent, at least one year of administrative/clerical or customer service experience, computer experience with Microsoft products, medical terminology knowledge, and cash-handling experience are required. Bilingual ability and medical office experience are preferred.

About the employer

Kittitas Valley Healthcare is hiring for this role. Industry: General Medical and Surgical Hospitals. Sector: 62.