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Integrated Customer Services Specialist

Clear Mountain Bank · Bruceton Mills, WV · Integrated customer services

Employment type

Full-time

Work setting

On-site

Location

Bruceton Mills, WV

Schedule

Day shift

Posted

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Job overview

The Integrated Customer Services Specialist role is onsite in Bruceton Mills, WV. Compensation is not specified. The position supports Clear Mountain Bank’s customer-focused community banking service through video teller machines, phone, and email. The role helps customers resolve banking inquiries and find appropriate solutions by combining clear communication, knowledge of banking products, and effective use of technology across multiple service channels.

What you'll do

  • Assist customers through live video teller machines, phone calls, and email
  • respond to inquiries
  • resolve issues and offer solutions
  • use computers and Microsoft Office
  • balance customer inquiries with administrative responsibilities
  • collaborate with the team.

What we're looking for

Skills & competencies
integrated customer services specialist
bruceton mills wv
clear mountain bank
banking
customer service
video teller
phone support
email support
banking products
microsoft office
high school diploma required
one year banking experience
Work arrangement
  • Weekend coverage required

About the employer

Clear Mountain Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.

Additional details

Industry sector
52
Industry
Commercial Banking
Occupation code
43-4051.00
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