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Customer Service Manager

Paramount Apparel Intnl LLC · Bourbon, MO · Customer service team

Employment type

Full-time

Work setting

On-site

Location

Bourbon, MO

Schedule

Day shift

Posted

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Job overview

The Customer Service Manager role has a hybrid work arrangement in Bourbon, MO. Compensation is not specified. The manager leads the customer service team and partners with Sales Leadership.

What you'll do

  • Lead, mentor, and develop customer service staff
  • oversee daily operations, escalations, productivity, quality, and accuracy
  • conduct performance reviews
  • partner with Sales Leadership on improvement opportunities
  • support customer and sales inquiries about orders, products, and documentation
  • assist with quotes, availability, and lead-time questions.

What we're looking for

Skills & competencies
customer service manager
customer service
people leadership
team development
escalation management
sales support
order status
hybrid
bourbon mo
paramount apparel
Work arrangement
  • Weekend coverage required

Why this role

Hybrid work setup with a mix of onsite and remote work; travel requirements are minimal.

About the employer

Paramount Apparel Intnl LLC is hiring for this role. Industry: Cut and Sew Apparel Manufacturing (except Contractors). Sector: 31.

Additional details

Industry sector
31
Industry
Cut and Sew Apparel Manufacturing (except Contractors)
Occupation code
11-1021.00
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