Front Desk Receptionist

Job overview

The Front Desk Receptionist role is based in Warrenton, NC; the posting does not specify compensation. Freedom House Recovery Center’s receptionist serves as an initial point of contact for clients before and after appointments. The role combines welcoming and triaging clients with phone coverage and administrative coordination. It helps route potential clients to appropriate programs and staff, supports intake and insurance processes, and maintains staff scheduling and related records.

What you'll do

• Welcome clients
• triage walk-in and telephone inquiries
• answer and direct calls on a multi-line phone system
• screen potential clients by telephone and in person using CDC guidelines
• gather intake information
• coordinate with team leads and medical staff on appropriate levels of care
• receive time-off requests and help coordinate coverage
• update and post staff schedules
• maintain copier totals
• email daily available-bed totals
• verify insurance eligibility
• assemble intake paperwork packets.

What we're looking for

Skills & competencies

front desk receptionist

freedom house recovery center

warrenton nc

onsite

client reception

phone triage

walk-in triage

multi-line phone system

telehealth

telepsych services

intake paperwork

insurance verification

staff scheduling

Work arrangement

• Weekend coverage required

About the employer

Freedom House Recovery Center Inc is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.