Production Support Lead (Telecom)

Job overview

The Production Support Lead (Telecom) role is described as work from home in Dallas, TX. Compensation is not specified. The role focuses on telecom production support and technology project delivery. The position supports reliable operations by monitoring logs and alerts, managing incidents, coordinating deployments, and tracking project delivery. It also helps technical teams and stakeholders address risks, blockers, quality, and continuous improvement.

What you'll do

• Perform production operations, incident management, hands-on log monitoring, and work with Dynatrace alerts and monitoring. Define and document project scope, objectives, and success criteria
• manage and prioritize technology projects
• coordinate software deployment and integration
• assess risks and develop mitigations
• track progress, milestones, and KPIs
• communicate updates and blockers
• support technical best practices and quality assurance
• track costs, timelines, and resources
• support post-implementation reviews and continuous improvement
• work with vendors and external partners. Mandatory skills listed include telecom domain, Java 21, Spring Boot 3, Dynatrace, GCP logs, Splunk, and Jira.

What we're looking for

Skills & competencies

production support lead

telecom

work from home

dallas tx

incident management

log monitoring

dynatrace

java 21

spring boot 3

gcp logs

splunk

jira

Work arrangement

• Weekend coverage required

Why this role

Work-from-home location is stated as Dallas, TX; mandatory telecom and production-monitoring skills are specified.

About the employer

Yantran LLC is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.