Lead Receptionist

Job overview

The Lead Receptionist works onsite in Portage, MI, on a Monday–Friday schedule from 7:30 a.m. to 4:00 p.m.; compensation is $16.50 per hour. StoryPoint Portage serves senior residents and their guests. The receptionist provides courteous front-desk service, handles calls and resident check-ins, and supports administrative and staffing tasks. By directing inquiries, coordinating information, and helping with hiring, scheduling, and training, the role contributes to smooth community operations and a welcoming resident experience.

What you'll do

• Answer and transfer calls
• conduct daily resident check-ins
• greet residents and guests
• distribute applications and assist with hiring
• assist with employee scheduling and training
• refer prospective residents and families to the Leasing Team
• sort and deliver mail and packages
• provide local and facility information
• reserve private dining
• collect maintenance work orders
• know emergency procedures
• assist with accounting duties as assigned.

What we're looking for

Skills & competencies

receptionist

lead receptionist

senior living

resident check-in

guest service

telephone support

hiring support

employee scheduling

portage mi

storypoint

$16.50/hr

monday–friday

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision
• 401(k)
• income protection
• work-life benefits.

Why this role

Front-desk role combines resident and guest service with support for hiring, scheduling, and employee training.

About the employer

StoryPoint is hiring for this role. Industry: Continuing Care Retirement Communities. Sector: 62.