Customer Care Agent - Warroad, MN
Compensation
$23 – $29 /yr
Employment type
Full-time
Work setting
On-site
Location
Chicago, IL
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Care Agent is an onsite role based in Warroad, MN, with a pay rate of $23–$29 per hour. This position supports the customer experience strategy at Marvin, a leading window and door manufacturer. This role exists to provide expert support to dealers and customers regarding product questions and warranty concerns. The agent will own interactions from start to resolution, ensuring a seamless and empathetic experience for all users.
What you'll do
- Serve as primary contact for customer inquiries
- educate dealer partners on order management software and products
- own customer interactions from start to resolution
- support onboarding for new dealers
- facilitate training.
What we're looking for
- Skills & competencies
- full-timeday shiftwarroad mncustomer servicecrmsalesforcemanufacturingrelocation assistance$1,500 sign-on bonus$23-$29/hrno travelno on-callweekend required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, paid holidays, paid parental leave, 401(k) match, $300 wellbeing account, Better Living Day, annual profit sharing, Brighter Days Fund.
Why this role
$1,500 sign-on bonus; relocation assistance provided to Warroad, MN.
About the employer
Marvin is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: b2e91f38-8596-48ce-908e-eb7fad6dcbef