Orthodontic Treatment Coordinator

Job overview

The Orthodontic Treatment Coordinator role is onsite in Madison, WI, and compensation is not specified. The coordinator supports patients and orthodontic care providers by explaining treatment options, financial plans, and scheduling. First Choice Dental’s stated mission is to care for its people so they can provide exceptional care to patients. The role helps patients understand and navigate orthodontic treatment while coordinating appointments, follow-ups, records, insurance, and payment processes. It contributes to timely, personalized care and the efficient operation of the orthodontic practice.

What you'll do

• Educate patients about orthodontic treatment options, procedures, and expected outcomes
• coordinate appointments, treatment schedules, and follow-ups
• manage insurance verification, payment plans, and billing inquiries
• maintain accurate patient records, treatment plans, and documentation
• collaborate with orthodontists, dental assistants, and administrative staff to streamline patient flow and improve the patient experience.

What we're looking for

Skills & competencies

orthodontic treatment coordinator

madison wi

first choice dental

orthodontics

patient education

treatment planning

appointment coordination

insurance verification

payment plans

dental office

patient records

practice management software

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or equivalent, prior experience in a dental or orthodontic office, and knowledge of orthodontic terminology, treatment processes, and insurance procedures. An associate degree or higher is preferred.

About the employer

First Choice Dental is hiring for this role. Industry: Offices of Dentists. Sector: 62.