Customer Service and Inside Sales Representative

Job overview

The Customer Service and Inside Sales Representative role is onsite in Portland, ME. Compensation is not specified; the posting describes pay as competitive and based on experience. Portland Glass provides glass repair and replacement services and is part of the Neighborly family. The representative supports customers and the service team by responding to inquiries, following up on estimates, generating leads, and coordinating administrative steps. Accurate scheduling, ordering, payment, and insurance communication help move glass service jobs forward.

What you'll do

• Provide customer service in person and by phone
• make outside calls to generate leads and follow up on inquiries
• follow up on estimates and quotes
• schedule installations
• place orders and receive products
• confirm appointments
• collect payments and invoice
• communicate with insurance companies.

What we're looking for

Skills & competencies

customer service representative

inside sales

portland me

portland glass

full-time

glass repair

glass replacement

lead follow-up

scheduling

customer inquiries

high school diploma or ged

competitive pay based on experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, employer-paid life insurance, 401(k) match, PTO and paid holidays, employee assistance program, semi-annual performance-based bonuses, associate equity program, and referral bonus program.

Why this role

Requires one to two years of customer service experience in an office or shop setting, a high school diploma or GED, and the ability to lift at least 50 pounds.

About the employer

Portland Glass is hiring for this role. Industry: Office Administrative Services. Sector: 56.