Personal Banker Floater

Job overview

The Personal Banker Floater role is an onsite, full-time position based in Mukwonago, WI, with work across multiple branch locations. The stated pay is $23 per hour. The role supports Citizens Bank customers and branch operations. The banker provides customer service, account support, teller transactions, and digital banking guidance while helping branches maintain staffing and consistent service. The position also supports sales and referrals, call center coverage as needed, and compliance with banking policies and regulations.

What you'll do

• Build customer relationships and recommend banking products
• generate sales opportunities and referrals
• conduct customer follow-ups
• handle inquiries and service requests
• perform deposits, withdrawals, loan payments, and wire transfers
• balance cash drawers
• provide backup call center support
• assist with online and mobile banking
• identify and escalate potential fraud
• support branch opening and closing procedures.

What we're looking for

Skills & competencies

personal banker

branch banking

customer service

teller transactions

account opening

digital banking

sales referrals

call center support

mukwonago wi

citizens bank

$23 per hour

saturday hours

Work arrangement

• Weekend coverage required

Why this role

Floats between branches and may provide backup support to the call center.

About the employer

Citizens Bank - WI is hiring for this role. Industry: Commercial Banking. Sector: 52.