Field Services Desktop Support Specialist

Job overview

The Field Services Desktop Support Specialist role is onsite in Joplin, MO; compensation is not specified. The role provides advanced desktop support to onsite colleagues and helps maintain endpoint availability and user satisfaction.

What you'll do

• Diagnose and resolve hardware, operating-system, software, and configuration incidents
• conduct secure remote troubleshooting
• maintain desktop images and configuration baselines
• deploy software, patches, and configuration updates through endpoint-management platforms
• monitor environment health
• handle ticket escalations
• document procedures and resolutions
• analyze recurring issues
• coordinate with network and application teams
• track assets and licenses
• and support endpoint security and compliance.

What we're looking for

Skills & competencies

desktop support

joplin mo

techdigital corporation

endpoint management

desktop patching

hardware troubleshooting

operating systems

software deployment

ticket escalation

asset management

endpoint security

systems support

Work arrangement

• Weekend coverage required

Why this role

The listing requests a bachelor’s degree or equivalent experience and eight to ten years of enterprise desktop support or systems engineering experience. It describes an office-based role with in-person and walk-up support.

About the employer

TechDigital Corporation is hiring for this role. Industry: Temporary Help Services. Sector: 56.