Field Service Engineer/Technician – Industrial Packaging Equipment

Job overview

The Field Service Engineer/Technician – Industrial Packaging Equipment role serves customers throughout Greater Boston, MA, with a primarily first-shift, Monday–Friday schedule and limited overnight travel, generally one to two trips per month. Compensation is not specified. The employer is a packaging manufacturer and distributor expanding its packaging and automation offerings. The engineer/technician installs, maintains, troubleshoots, and supports industrial packaging equipment at customer sites. By resolving equipment issues, training customers, and coordinating with sales, technical, and manufacturing partners, the role supports customer operations and the company’s regional growth.

What you'll do

• Install, set up, test, and commission industrial packaging equipment
• diagnose mechanical, electrical, hydraulic, and controls issues
• perform preventive maintenance, repairs, and after-sales support
• demonstrate equipment and train customers
• coordinate with sales, technical teams, and manufacturing partners
• assist with conveyor and production-line integration
• perform light fabrication and equipment modifications
• maintain service documentation and manage multiple projects.

What we're looking for

Skills & competencies

field service engineer/technician

industrial packaging equipment

greater boston ma

customer service

equipment installation

troubleshooting

preventive maintenance

plc

hydraulics

first shift

monday–friday

limited overnight travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive benefits
• company vehicle, tools, and necessary equipment provided.

Why this role

The posting describes a regional Greater Boston service territory, company-provided vehicle and tools, and limited overnight travel; requires at least five years of hands-on technical, industrial maintenance, or field service experience.

About the employer

Professions Inc is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.