Insurance Follow-Up Supervisor

Job overview

Compensation is $0 per year. The Insurance Follow-Up Supervisor role is onsite in Durham, NC. The supervisor supports Revco Solutions’ revenue-cycle management services for hospital and physician clients. The role oversees billing and insurance follow-up operations, develops staff, and works with clients to resolve payer and account issues. By monitoring quality, compliance, and productivity and improving processes, the supervisor helps support effective revenue-cycle operations.

What you'll do

• Oversee daily billing and insurance follow-up operations
• execute follow-up plans and monitor reports and productivity
• manage client communications and project updates
• lead stakeholder meetings
• resolve account balances, billing issues, denials, and payment discrepancies
• monitor payer guidelines
• support audits and appeals
• maintain tracking and reporting tools
• coach staff
• assist with staffing and hiring
• ensure HIPAA compliance
• lead efforts to reduce payer rejections and denials.

What we're looking for

Skills & competencies

insurance follow-up supervisor

revenue cycle

medical billing

insurance collections

denial management

payer relations

healthcare operations

hipaa

durham nc

revco solutions

staff coaching

pto and paid holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• Insurance and 401(k) match
• paid time off
• paid holidays
• referral bonuses.

Why this role

Requires a high school diploma, 5–7 years of healthcare revenue-cycle experience, and 3 years of supervisory experience. Associate’s or bachelor’s degree and relevant certifications are preferred.

About the employer

REVCO SOLUTIONS INC is hiring for this role. Industry: Human Resources Consulting Services. Sector: 54.