Customer Relations Representative, State Farm Agent Team

Job overview

The Customer Relations Representative, State Farm Agent Team role is onsite in Ferndale, MI, and pays $50,000–$70,000 per year. The role supports Kandiss Ecton’s State Farm agency in building customer relationships and helping customers proactively protect against unexpected events. The representative serves as a liaison between customer needs and agency departments, provides service on insurance questions and policy matters, and promotes relevant products and services. The work contributes to the agency’s daily operations and long-term customer relationships.

What you'll do

• Establish and follow up on customer relationships
• provide prompt, accurate, and friendly service regarding insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• promote successful and lasting customer relations
• market products and services based on customer needs.

What we're looking for

Skills & competencies

full-time

ferndale mi

kandiss ecton state farm agent

customer relations

insurance

customer service

policy changes

claims

billing

client relationships

sales

401(k)

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance bonus, health insurance, paid time off, flexible schedule, advancement opportunities, and training and development.

Why this role

The agency describes a nine-person team, community involvement, and benefits including a 401(k), health insurance, paid time off, flexible scheduling, bonuses, and training and development.

About the employer

Kandiss Ecton - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.