Delivery Director, MiraCloud Implementations

Job overview

The Delivery Director, MiraCloud Implementations role is listed in Indianapolis, IN as hybrid remote. Compensation is not specified. Miratech supports digital transformation for enterprise clients, and this role leads MiraCloud implementation delivery and project management practice development. The role exists to ensure customer implementations meet scope, quality, timeline, and business-outcome expectations while supporting operational excellence and profitability. It establishes delivery governance and standards, develops Project Managers, and works with Customer Success and executive stakeholders to improve outcomes across engagements.

What you'll do

• Lead MiraCloud implementation programs and customer relationships
• establish and improve project management practices, delivery governance, and implementation standards
• coach and develop Project Managers
• monitor delivery performance, resource utilization, and profitability
• represent MiraCloud in executive customer discussions, reviews, and escalations.

What we're looking for

Skills & competencies

director of service delivery

miracloud

it services

implementation programs

project management

delivery governance

customer success

enterprise stakeholders

indianapolis in

miratech

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, relocation program, professional development and certification opportunities, mentorship, talent investment programs, internal mobility, and internship opportunities.

Why this role

Leads implementation delivery while scaling MiraCloud’s project management practice.

About the employer

Miratech is hiring for this role. Industry: Other Computer Related Services. Sector: 54.