Director of Portfolio Operations

Job overview

The Director of Portfolio Operations role is onsite in New Bedford, MA, supporting properties across Massachusetts’ South Coast and Rhode Island. Compensation is $130,000–$150,000 per year, commensurate with experience. The role supports Peabody Properties’ building operations and affordable housing work. The director oversees the physical, financial, and administrative operations of a portfolio, including day-to-day site property management at an assigned base location. The position contributes to compliant, financially managed properties through staff supervision, resident relations, budget oversight, rent and subsidy processes, and regular site inspections.

What you'll do

• Prepare rent increase submissions under federal and state guidelines
• inspect office files for accuracy and compliance
• prepare and monitor annual operating budgets
• oversee resident certifications and recertifications
• supervise, train, and develop maintenance and site office staff
• visit sites weekly to inspect properties and review operations
• recommend cost-effective operational changes
• conduct resident meetings
• prepare resident handbooks
• sign leases and renewals
• review bills and approve invoices up to $7,500
• prepare or approve subsidy reimbursement billings
• attend court hearings when requested
• manage payroll hours and overtime approvals
• solicit bids when required
• coordinate hiring and terminations
• oversee EEO and management reviews and corrective measures.

What we're looking for

Skills & competencies

director of portfolio operations

full-time

new bedford ma

peabody properties

affordable housing

property operations

portfolio management

resident relations

budget management

staff supervision

lihtc

section 8

$130k–$150k

weekly site visits

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and life insurance
• 401(k)
• employee assistance programs
• paid time off and holidays
• paid training
• tuition reimbursement
• wellness programs
• employee referral bonuses
• flexible spending.

Why this role

Requires a high school diploma or GED and at least 10 years of related property management experience; LIHTC recertification and project-based Section 8 experience required; OneSite knowledge required.

About the employer

Peabody Properties, Inc. is hiring for this role. Industry: Residential Property Managers. Sector: 53.