Installation Technician

Job overview

The Installation Technician is an onsite role based in Tampa, FL. Compensation is not specified, and this position supports the field service team in delivering home security solutions. This role exists to install, service, and troubleshoot residential alarm and automation systems. The technician ensures system performance and provides customers with peace of mind through professional equipment setup and education.

What you'll do

• Perform installation of security alarm systems including control panels, sensors, cameras, and other related equipment.
• Engage in sales consultations with customers to understand their needs and recommend appropriate security solutions.
• Diagnose and troubleshoot technical issues related to the customer's security alarm systems, identifying root cause, and implementing appropriate solutions to ensure proper function.
• Conduct thorough testing of installed security systems to ensure all components are functioning correctly and make necessary adjustments or repairs.
• Educate customers on the proper use and functionality of their security alarm systems, ensuring they are comfortable and confident in operating the equipment.
• Complete all necessary paperwork, including installation reports, service tickets, and inventory records, ensuring accurate and up-to-date documentation of all installations and repairs.
• Stay updated on knowledge of security alarm systems, emerging technologies, and industry standards in a fast-paced, and demanding work environment.

What we're looking for

Skills & competencies

full-time

day shift

tampa fl

safe haven

security

installation

technical

sales

field service

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Holidays, Employee Assistance Program.

Why this role

Paid weekly, paid training, uncapped earning potential, mileage reimbursement, comprehensive benefits package.

About the employer

Safe Haven Security is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.