Salesforce Administrator

Job overview

The Salesforce Administrator role is listed as onsite in Durham, NC, while the description also identifies the position as fully remote; the work arrangement is therefore remote as stated in the XML remote-type field. Compensation is not specified. The role supports Bell and Howell’s technology-driven automation services and solutions for business clients. The administrator maintains and improves Salesforce across business areas by handling configuration, user support, data quality, reporting, security, and platform enhancements. Working with stakeholders and technical partners, the role helps translate business needs into scalable platform changes and supports adoption, testing, and production operations.

What you'll do

• Administer Salesforce across multiple clouds and business processes
• configure and maintain platform features, flows, reports, dashboards, and access controls
• triage user requests and resolve routine or moderately complex issues
• document requirements and support process improvements
• maintain data quality and integrity
• support testing, documentation, and deployment readiness
• assist with end-user training and adoption
• review release notes and maintain configuration and support documentation.

What we're looking for

Skills & competencies

salesforce administrator

bell and howell

durham nc

remote

salesforce service cloud

sales cloud

experience cloud

salesforce cpq

field service

marketing cloud account engagement

salesforce flows

administrator certification

Work arrangement

• Weekend coverage required

Why this role

Salesforce Administrator Certification is listed as a competency. The posting prefers 3–5 years of hands-on Salesforce administration experience and a bachelor’s degree or equivalent combination of education and experience. The employer states it is unable to sponsor at this time.

About the employer

Bell and Howell LLC is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.