Front Desk Attendant
Employment type
Full-time
Work setting
On-site
Location
Hershey, PA
Schedule
Day shift
Posted
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Job overview
The Front Desk Attendant is an onsite, full-time role based in Hershey, PA. Compensation is not specified for this position, which supports the guest services team at The Hotel Hershey. This role is responsible for greeting, registering, and orienting guests to the hotel. The Front Desk Attendant ensures a high level of customer service by managing room availability, processing charges, and resolving guest inquiries to provide a welcoming experience.
What you'll do
- Greet, register, and confirm room rates for guests.
- Provide information about the Hotel and local attractions.
- Maintain accurate room status and availability.
- Process guest room charges and balance receipts.
- Answer incoming calls and resolve guest concerns.
What we're looking for
- Skills & competencies
- full-timeday shifthershey pafront deskguest servicehotelresortcustomer servicehistoricno travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, 401K, Paid Time Off, Free Hersheypark admission.
Why this role
Work at a historic AAA Four-Diamond resort, includes free admission to Hersheypark and comprehensive benefits.
About the employer
Hershey Entertainment & Resorts Company is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 43-4081.00
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Listing ID: b2557a93-7337-48f1-8bb7-1edf8f6559df