Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Frisco, TX. Compensation is $36,000–$48,000 per year. The role supports Ed Forster’s State Farm agency, a six-person team focused on customer relationships and ongoing learning. The representative helps customers with policy questions, changes, and claims while maintaining accurate interaction records. This work supports positive customer experiences and the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist customers with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance customer service

policy information

policy changes

claims processing

customer records

frisco tx

ed forster state farm agent

$36,000–$48,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• performance-based bonus
• flexible schedule
• paid time off
• training and development
• 401(k)
• advancement opportunities.

Why this role

The agency describes a team-oriented environment with learning and development as part of its culture.

About the employer

Ed Forster - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.