IT Support Specialist

Job overview

The IT Support Specialist role is onsite in Philadelphia, PA, with compensation not specified. The position supports a Hyundai Engineering America project at a global engineering solutions firm working in plants, architecture, asset management, and renewable energy. The specialist provides hands-on technical assistance for devices and supports local server hardware, operating systems, networks, and telephones. By troubleshooting incidents, supporting IT projects, and escalating issues when needed, the role helps reduce service downtime and maintain project technology operations.

What you'll do

• Install, diagnose, repair, maintain, and upgrade devices
• support local server hardware, operating systems, network infrastructure, and telephones
• troubleshoot customer incidents by phone or virtual communication
• assist with IT policies and procedures
• support system updates, upgrades, migrations, and outages
• take corrective action or escalate incidents
• collaborate with the Senior IT Manager on network infrastructure.

What we're looking for

Skills & competencies

it support specialist

philadelphia pa

hyundai engineering america

technical support

help desk

computer hardware

operating systems

network infrastructure

troubleshooting

server support

construction sites

weekend work may be required

Work arrangement

• Weekend coverage required

Why this role

The work environment may include offices and construction sites, and weekend work may be required depending on the project schedule.

About the employer

Hyundai Engineering America is hiring for this role. Industry: Engineering Services. Sector: 54.