Operations Account Coordinator - 1st Shift

Job overview

The Operations Account Coordinator is an onsite role based in Nashville, TN. This position offers a pay rate of $22.00 per hour, supporting the operations team at Forward Air. This role exists to serve as a primary day-to-day contact for customers, ensuring consistent service delivery across transportation and logistics services. The coordinator manages account relationships, monitors operational performance, resolves service issues, and collaborates with internal teams to meet customer expectations.

What you'll do

• Serve as a customer contact, build relationships with partners, coordinate with operations teams, monitor service activity, communicate updates, and resolve service exceptions.

What we're looking for

Skills & competencies

full-time

1st shift

nashville tn

logistics

operations

transportation

account coordinator

customer service

relationship management

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive hourly pay, professional development, and team-oriented environment

Why this role

Stable 1st shift schedule, competitive hourly pay, and opportunity to work in a fast-paced logistics environment.

About the employer

Forward Air is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.