Guest Engagement Specialist

Job overview

The Guest Engagement Specialist is an onsite role based in Bloomington, MN, with compensation not specified. This position supports the Great Wolf Lodge entertainment team by creating memorable experiences for children and families. This role exists to facilitate high-energy branded events and character appearances. The specialist contributes to the lodge's mission by ensuring consistent, engaging, and safe entertainment activities that enhance the overall guest experience.

What you'll do

• Interact with guests and perform branded experiences such as Storytime, Dance Parties, and Yoga.
• Manage character appearance duties, including costume maintenance and non-verbal communication.
• Act as a guide for characters to facilitate guest interaction.
• Lead hands-on activities like arts and crafts and bingo.
• Maintain a safe and professional environment during events.

What we're looking for

Skills & competencies

full-time

day shift

bloomington mn

great wolf lodge

entertainment

guest engagement

hospitality

onsite

no degree required

family activities

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, Life insurance, 401K with match, paid vacation, parental leave.

Why this role

Opportunity to perform as resort characters and lead high-energy family events.

About the employer

Great Wolf Lodge is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.