Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Dallas, TX. Compensation is based on experience and described as commensurate with Fortune 500 companies; no numeric amount is specified. The role supports the dealership’s service department and customer experience. The advisor connects customers with service technicians by understanding repair needs, explaining estimates and work, and keeping customers informed. The role also supports service quality, customer satisfaction, and dealership service operations.

What you'll do

• Greet service customers
• listen to concerns and communicate repair needs to technicians
• provide repair and maintenance estimates
• follow up on repairs and update customers
• explain completed work and costs
• notify customers when vehicles are ready
• inspect repair quality
• handle minor concerns and complaints
• manage extended warranties
• keep the Service Manager informed
• maintain customer satisfaction scores.

What we're looking for

Skills & competencies

automotive service advisor

full-time

dallas tx

world class automotive organization

customer service

repair estimates

service scheduling

customer updates

warranty management

repair quality

401(k)

health insurance

dental insurance

paid holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• health and dental insurance
• disability and life insurance
• paid holidays
• flexible work schedule
• new-hire orientation, on-the-job training, and manufacturer certification processes.

Why this role

The posting describes low-pressure, high-integrity recommendations for additional services and dealership training and career assistance.

About the employer

World Class Automotive Organization is hiring for this role. Industry: General Automotive Repair. Sector: 81.