Client Care Coordinator

Job overview

The Client Care Coordinator is an onsite, full-time role in Lombard, Illinois. The posting states a base salary of $48,000 and above plus performance-based incentives. The role supports Safe Life Home Care’s client relationships and service delivery. The coordinator manages the client lifecycle from lead outreach and conversion through ongoing relationship support. By coordinating client onboarding, field visits, follow-ups, and internal service delivery, the role helps maintain client satisfaction and identify opportunities to expand services.

What you'll do

• Call and follow up with incoming and outbound leads
• qualify prospects and close client contracts
• build relationships with clients and referral sources
• conduct in-person visits and 90-day check-ins when required
• distribute brochures and represent the company in the field
• coordinate onboarding and service delivery
• track leads and conversions in CRM systems
• identify upsell opportunities.

What we're looking for

Skills & competencies

client care coordinator

home care

client acquisition

lead management

sales and closing

full-time

lombard il

safe life home care

field visits

crm

$48k+ base

performance incentives

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), dental, health, and vision insurance, flexible schedule, paid time off, and referral program.

Why this role

Combines phone-based sales, client relationship management, and local field visits; the posting describes a flexible field-and-remote work structure alongside an onsite job title.

About the employer

Safe Life Home Care is hiring for this role. Industry: Home Health Care Services. Sector: 62.