Implementation Specialist II

Job overview

The Implementation Specialist II is an onsite role based in Norfolk, VA, with compensation specified as $18.56 - $34.66 per hour. This position supports the client onboarding team by managing the initial setup and integration of payroll and HR solutions for mid-sized business clients. This role exists to ensure a seamless transition for new clients by analyzing their business needs, configuring ADP technologies, and building strong professional relationships. The specialist drives project success through effective communication, technical guidance, and meticulous organization of onboarding workflows.

What you'll do

• Onboard clients by creating exceptional experiences for product implementation.
• Consult with clients to analyze existing systems and business processes.
• Partner internally with sales and customer service teams.
• Manage multiple time-sensitive projects and maintain a daily schedule for high-volume inbound calls.

What we're looking for

Skills & competencies

full-time

day shift

norfolk va

adp

implementation

payroll

hr

client service

project management

onsite

$18.56-$34.66/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days, Vacation, Paid Volunteer Time Off

Why this role

Metrics-driven environment with top-ranked training and opportunities for career progression.

About the employer

ADP is hiring for this role. Industry: Office Administrative Services. Sector: 56.