Driver Success Manager

Job overview

The Driver Success Manager role is onsite in Austin, TX, with a Monday–Friday schedule and pay of $22–$25 per hour. zTrip describes itself as the nation’s largest taxi transportation company and says driver success affects passenger service and business growth. The manager supports drivers from recruitment and onboarding through development and retention. By coordinating with operations, recruiting, and training teams, the role helps improve driver engagement, performance, satisfaction, and workforce growth.

What you'll do

• Build relationships with drivers and serve as a resource for questions and support
• develop engagement and retention programs
• coordinate onboarding and documentation
• coordinate orientation and training
• coach drivers
• monitor performance and compliance
• maintain records and prepare reports
• track engagement, retention, and performance metrics
• recommend process improvements.

What we're looking for

Skills & competencies

driver success manager

austin tx

ztrip atx

full-time

monday–friday

$22–$25/hour

driver engagement

driver retention

onboarding

performance coaching

workforce development

transportation

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and life insurance
• 401(k) with company match
• paid time off
• paid holidays
• career advancement and professional development opportunities.

Why this role

Monday–Friday schedule; supports drivers from onboarding through long-term retention.

About the employer

zTrip ATX is hiring for this role. Industry: Limousine Service. Sector: 48.