Experienced Veterinary Receptionist

Job overview

The Experienced Veterinary Receptionist is a part-time, onsite role in Wesley Chapel, FL. Compensation is not specified. Pet Urgent Care of Wesley Chapel provides veterinary care 24 hours a day, seven days a week, including major holidays, serving pets and their families in the surrounding communities. The receptionist helps clients and patients navigate urgent-care visits by welcoming them, responding to questions, triaging client concerns, coordinating appointments, and processing check-ins, checkouts, and payments. The role supports a smooth, reassuring client experience while directing calls and emails to the appropriate team members.

What you'll do

• Maintain the visual appeal of the reception area
• greet and welcome clients and patients
• answer questions and triage client concerns
• answer calls and emails and direct them to the appropriate party
• schedule appointments to support efficiency and daily flow
• check clients in and out
• process payments
• provide friendly emotional support in a compassionate and discreet manner.

What we're looking for

Skills & competencies

veterinary receptionist

part-time

wesley chapel fl

pet urgent care of wesley chapel

veterinary experience

client support

appointment scheduling

patient check-in

payment processing

24/7 veterinary care

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits listed include health, dental, vision, liability, 401(k) and matching, life and supplemental insurance, HSA and FSA, Employee Assistance Program, paid vacation and sick time, paid bereavement and parental leave, shift differential opportunities, tuition reimbursement for an AVMA-accredited veterinary technology program, career development, and referral bonuses.
• Some benefits may vary by part-time status.

Why this role

Requires at least one year of veterinary experience. The posting notes possible exposure to odors, noises, bites, scratches, animal waste, and potentially contagious diseases. The clinic operates 24/7, including major holidays.

About the employer

Pet Urgent Care of Wesley Chapel is hiring for this role. Industry: Veterinary Services. Sector: 54.