Customer & Field Support Representative

Job overview

Compensation is $0 per year. The Customer & Field Support Representative role is onsite in New Berlin, WI; Milwaukee Valve manufactures valves for industrial, commercial, fire protection, marine, and dry bulk hauling industries. The representative supports customers and field sales by handling order and pricing inquiries, entering accurate orders, expediting shipments, and coordinating pricing updates. These activities help prevent costly order errors and support customer service and sales operations.

What you'll do

• Answer customer and sales team calls and emails about order status, inquiries, and pricing
• enter and audit customer orders
• expedite shipments
• communicate customer pricing updates to the pricing department
• create return goods authorizations
• perform project duties as assigned.

What we're looking for

Skills & competencies

customer support

field sales support

order entry

order auditing

pricing

shipment expediting

new berlin wi

milwaukee valve

customer service

microsoft excel

microsoft outlook

Work arrangement

• Weekend coverage required

Why this role

The posting identifies the role as Department 650 and requires working knowledge of Microsoft Word, Outlook, and Excel, along with data entry and product-number accuracy.

About the employer

Milwaukee Valve Co., LLC is hiring for this role. Industry: Industrial Valve Manufacturing. Sector: 33.