Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative, State Farm Agent Team role is onsite in Wyandotte, MI. Compensation is $46,000–$68,000 per year. The position supports Joe Vitale’s State Farm insurance agency and its community members. The representative handles customer inquiries, policy updates, and claims follow-up while coordinating with agency colleagues. Accurate records and responsive service help reinforce customer experiences and support the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions
• coordinate with other agency team members and anticipate community members’ needs.

What we're looking for

Skills & competencies

customer service representative

state farm agent team

wyandotte mi

joe vitale - state farm agent

insurance customer service

policy information

policy changes

claims processing

customer records

customer inquiries

$46,000–$68,000 per year

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, health insurance, opportunity for advancement, paid time off, and training and development.

Why this role

The listing includes performance-based bonuses, flexible scheduling, training and development, and opportunities for advancement. Previous customer service experience is preferred.

About the employer

Joe Vitale - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.