Client Support Coordinator – Enterprise Learning

Job overview

The Client Support Coordinator – Enterprise Learning is an onsite role based in Alpharetta, GA, with compensation ranging from $15.58 to $26.11 per hour. This position supports the Learning and Performance organization by managing learning systems and providing technical assistance to clients and associates. This role serves as a Tier 1 contact for learners, handling registration, reporting, and system troubleshooting. It contributes to the company's mission by ensuring seamless access to training resources and maintaining high standards of client service through effective communication and problem-solving.

What you'll do

• Provide management and ongoing support for learning systems
• respond to client and associate inquiries
• handle registration, confirmation, reporting, and billing
• manage training supplies and room resources
• serve as a Tier 1 contact for learners
• configure and maintain client data
• create standard training reports
• communicate with clients in English and Spanish.

What we're looking for

Skills & competencies

full-time

day shift

alpharetta ga

client support

learning systems

spanish speaking

customer service

technical support

administrative

entry-level

$15.58-$26.11/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off

Why this role

Fluent in Spanish and English; 1-3 years of customer service experience; experience with learning management systems.

About the employer

ADP is hiring for this role. Industry: Office Administrative Services. Sector: 56.