Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative, State Farm Agent Team role is onsite in Canton, IL, with annual pay of $32,000–$35,000. The agency serves the Canton community and emphasizes relationships, trust, and local ties. This role supports the agency’s growth by resolving customer inquiries, explaining policy information, assisting with policy changes, and following up on claims. Accurate records and coordination with agency colleagues help maintain responsive service for community members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance agency

policy information

policy changes

claims follow-up

customer records

canton il

chuck taylor state farm agent

annual pay $32,000–$35,000

paid time off

profit sharing

performance bonus

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Opportunity for advancement
• paid time off
• profit sharing
• performance-based bonus
• competitive salary
• flexible schedule
• employer-matched retirement fund.

About the employer

Chuck Taylor - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.