Lead Customer Service Associate

Job overview

The Lead Customer Service Associate role is an onsite, full-time position in Miami Gardens, FL, paying $16 per hour plus bonus and commission pay. The role supports the ZIPS Car Wash location at 17551 NW 27th Ave, creating a welcoming customer experience. The associate engages customers, promotes the Unlimited Wash Club, helps vehicles move safely through the wash, and maintains site operations. Keyholder duties include opening and closing the site, contributing to smooth daily service.

What you'll do

• Welcome and engage customers
• promote the Unlimited Wash Club
• safely load vehicles using clear hand signals
• support customer satisfaction
• maintain site operations
• perform keyholder opening and closing duties
• work flexible hours, including weekends and holidays.

What we're looking for

Skills & competencies

lead customer service associate

miami gardens fl

zips car wash

full-time

$16/hr plus bonus and commission

car wash

customer service

unlimited wash club

keyholder

opening and closing

weekend availability

tuition reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• Incentive and commission pay
• DailyPay
• tuition reimbursement
• free car washes.

Why this role

Hourly pay plus incentive and commission pay; DailyPay; tuition reimbursement; free car washes; flexible scheduling with morning and evening shifts available.

About the employer

Zips Car Wash is hiring for this role. Industry: Car Washes. Sector: 81.