Seasonal Holiday Retail Manager – Destiny USA

Job overview

The Seasonal Holiday Retail Manager – Destiny USA role is onsite in Syracuse, NY. Pay is $19.75–$20.75 per hour. Cherry Hill Programs partners with retail locations and destinations to create holiday and souvenir experiences for children and families. The manager leads the seasonal team and oversees daily photo operations, staffing, sales, and guest service. The role supports memorable Santa visits and photo experiences by coordinating team performance, venue relationships, seasonal setup and breakdown, and resolution of guest concerns.

What you'll do

• Foster a positive team environment
• create schedules and ensure staffing coverage
• recruit, hire, train, and onboard team members
• oversee daily operations and site performance
• respond to business calls and emails
• drive sales and cash-handling compliance
• verify deposits and financial paperwork
• coach team members on guest service
• build relationships with venue partners and vendors
• resolve guest concerns
• manage seasonal setup, breakdown, and equipment security.

What we're looking for

Skills & competencies

seasonal

retail manager

holiday operations

santa photos

team leadership

staffing and scheduling

sales performance

guest service

destiny usa

syracuse ny

cherry hill programs

$19.75–$20.75/hour

evenings and weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Same-day pay options, employee referral program, one free Santa visit with photo prints and holiday cards, a personalized digital Santa message, and three months of Pixie Post access.

Why this role

Seasonal role requiring pre-season training and flexible availability, including evenings, weekends, holidays, and peak retail periods. Approximately 40 hours per week, with additional hours as business needs require. Must be at least 18.

About the employer

Cherry Hill Programs Inc is hiring for this role. Industry: Gift, Novelty, and Souvenir Retailers. Sector: 45.