Customer Service Representative — State Farm Agent Team

Job overview

The Customer Service Representative — State Farm Agent Team role is onsite in Belleville, MI; the posting states $34,000–$45,000 per year. Scott Orr’s State Farm agent team supports community members with insurance inquiries, policy updates, and claims. The representative provides policy information, assists with changes and updates, processes claims, and follows up with customers. The role supports agency growth by helping deliver responsive customer experiences and maintaining accurate interaction records.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

belleville mi

state farm agent

insurance customer service

policy information

policy changes

claims processing

customer follow-up

customer records

communication skills

flexible schedule

$34k–$45k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible schedule
• paid time off.

Why this role

Previous customer service experience is preferred; the posting lists a flexible schedule and paid time off.

About the employer

Scott Orr - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.