IT Support Technician
Compensation
$23 – $24 /hr
Employment type
Full-time
Work setting
On-site
Location
Waterville, ME
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The IT Support Technician role is fully onsite in Waterville, ME, with a stated rate of $23–$24 per hour on W-2. The role provides technical support in a higher education environment.
What you'll do
- Provide Tier 1–1.5 support to faculty and staff
- troubleshoot hardware, software, operating system, and connectivity issues across Windows and Mac
- assist students with technology requests
- install software and set up printers
- visit classrooms and offices for onsite support
- assist with classroom technology needs
- document tickets
- and escalate complex issues to IT colleagues.
What we're looking for
- Skills & competencies
- it support technicianfull-timeonsitewaterville memondohelp deskdesktop supportwindowsmacclassroom technologyticketing systems$23–$24/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Eligible for health, dental, vision, and 401(k) benefits.
Why this role
The posting requires one to three years of IT support experience and experience supporting both Windows and Mac. Work authorization in the United States is required; visa sponsorship is not available.
About the employer
Mondo is hiring for this role. Industry: Colleges, Universities, and Professional Schools. Sector: 61.
Additional details
- Industry sector
- 61
- Industry
- Colleges, Universities, and Professional Schools
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: b11f56ed-7a6a-4570-9844-5a64df291427