Bilingual Multi-Location Customer Service Specialist (Spanish)

Job overview

The Bilingual Multi-Location Customer Service Specialist (Spanish) is an onsite role based in Midlothian, VA. Compensation is not specified for this position, which supports the sales department across multiple local Sherwin-Williams stores. This role exists to provide exceptional service to wholesale and retail customers by identifying their needs and recommending appropriate paint and coating solutions. The specialist contributes to store success by maintaining product displays, processing sales, and achieving established sales goals across assigned locations.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

full-time

day shift

midlothian va

sherwin-williams

customer service

bilingual

spanish

retail

sales

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive benefits package including retirement, health care, and total well-being programs.

Why this role

Bilingual Spanish/English fluency required; Multi-location coverage.

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.