Automotive Service Advisor

Job overview

The Automotive Service Advisor role is an onsite, full-time position in Randallstown, MD. Compensation is not specified. The advisor works in Preston Automotive Group’s service department as the link between customers and technicians. The role supports a strong service experience by reviewing appointments, inspecting vehicles with customers, explaining recommended maintenance and repairs, coordinating updates with technicians and parts associates, and following up after visits.

What you'll do

• Review appointments
• greet customers
• perform vehicle walk-arounds
• estimate service visit duration
• update customers on vehicle status
• explain recommended maintenance and repairs
• communicate with technicians and parts associates
• meet or exceed sales goals
• follow up after service visits.

What we're looking for

Skills & competencies

automotive service advisor

full-time

randallstown md

preston automotive group

customer experience

vehicle walk-around

maintenance recommendations

repair updates

technician coordination

service sales

customer follow-up

Work arrangement

• Weekend coverage required

About the employer

Preston Automotive Group is hiring for this role. Industry: General Automotive Repair. Sector: 81.