Member Service Representative

Job overview

The Member Service Representative role is onsite in Salt Lake City, UT; compensation is not specified. Hercules First Federal Credit Union is seeking a team member to serve credit union members and potential members. The representative handles member service functions and transactions accurately, recognizes member needs, and introduces relevant products and services. The role supports effective day-to-day service through cash balancing, transaction processing, and product knowledge learning.

What you'll do

• Provide service to members and potential members
• perform member service functions accurately and efficiently
• recognize member needs and cross-sell products and services
• balance a cash drawer
• process transactions according to established policies
• complete product knowledge courses
• perform other assigned duties.

What we're looking for

Skills & competencies

member service representative

credit union

member support

cash drawer

financial transactions

product knowledge

salt lake city ut

hercules credit union

high school diploma

spanish preferred

Work arrangement

• Weekend coverage required

Why this role

Member-facing credit union role involving cash drawer balancing, transaction processing, and product knowledge courses.

About the employer

Hercules Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.