Guest Service Representative and Night Auditor, Third Shift

Job overview

The Guest Service Representative and Night Auditor, Third Shift role is onsite at My Place Hotel East Moline in East Moline, IL, with compensation not specified. The hotel’s overnight front desk role supports guest service and prepares operations for the next day. The role combines overnight guest assistance with accurate audit and operational tasks. Balancing accounts, preparing reports, maintaining the lobby, and conducting property walks help guests feel cared for and give hotel leadership a reliable start to the day.

What you'll do

• Welcome late arrivals
• assist with check-ins, check-outs, and overnight requests
• answer calls
• address guest questions and concerns
• update files and reset systems for the next day
• balance room and market accounts
• prepare reports
• maintain the front desk and lobby
• conduct property walks
• prepare coffee and the lobby for morning.

What we're looking for

Skills & competencies

guest service representative

night auditor

east moline il

my place hotel

third shift

11 pm-7 am

hotel front desk

guest check-in

night audit

account balancing

weekend availability

holiday availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Personal days off, bonus plan, holiday pay, referral program, wellness day, employee travel discount, supportive team culture, and growth opportunities.

Why this role

Posting lists overnight hours of 11:00 PM–7:00 AM and also 2nd-shift hours of 3:00 PM–11:00 PM; weekend and holiday availability required.

About the employer

Golder Hospitality Properties is hiring for this role. Industry: All Other Traveler Accommodation. Sector: 72.