Collections Specialist

Job overview

The Collections Specialist role is an in-office position in Tampa, FL. Base pay is $41,600 per year, excluding bonus opportunities. Credit Control says its employees have repeatedly recognized the company as a top place to work in collections. The specialist handles inbound and outbound calls to collect charged-off accounts, using communication, negotiation, and customer service skills to establish productive consumer interactions and support company results.

What you'll do

• Handle inbound and outbound calls regarding charged-off accounts
• communicate with consumers and work toward collection outcomes
• use negotiation and customer service skills
• work independently and as part of a team
• use Microsoft Excel and general computer tools.

What we're looking for

Skills & competencies

collections specialist

credit control llc

tampa fl

full-time

in-office

debt collection

inbound calls

outbound calls

charged-off accounts

negotiation

customer service

$41,600/year

bonus opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental and vision coverage, life insurance, paid time off and holidays, paid training, 401(k) match, annual retention bonus, professional development, employee assistance program, referral bonus, contests, and employee discounts.

Why this role

Two years of debt collection, sales, or telemarketing experience is preferred but not required. High school diploma or equivalent required; some college preferred but not required.

About the employer

Credit Control LLC is hiring for this role. Industry: Collection Agencies. Sector: 56.