Customer Service Representative
Compensation
$22 – $26 /hr
Employment type
Full-time
Work setting
On-site
Location
Gurnee, IL
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative role is onsite in Gurnee, IL, with a Monday–Friday schedule from 8:00 AM to 5:00 PM. Compensation is $22–$26 per hour. The position supports a growing manufacturing company in the Gurnee area. As a primary customer contact, the representative responds to inquiries, processes orders, returns, and exchanges in SAP, and resolves concerns. Accurate records, timely follow-up, and escalation of complex issues help support a positive customer experience.
What you'll do
- Respond to customer inquiries by phone and email
- provide accurate product and order information
- process orders, returns, and exchanges using SAP
- resolve customer concerns and complaints
- maintain accurate interaction records
- escalate complex issues when necessary
- communicate and follow up to support a positive customer experience.
What we're looking for
- Skills & competencies
- customer service representativesaporder entrycustomer supportreturns and exchangesphone and email supportgurnee ilmonday–friday8:00 am–5:00 pmprostar$22–$26/hour
- Work arrangement
- Weekend coverage required
Why this role
SAP experience in customer service, order entry, or a similar role is required; Monday–Friday, 8:00 AM–5:00 PM schedule.
About the employer
ProStar is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Employment Placement Agencies
- Occupation code
- 43-4051.00
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Listing ID: b0c656b8-44ae-42c6-98d9-17dec5925621