Guest Services Agent (Part-Time)

Job overview

The Guest Services Agent (Part-Time) role is onsite in Palm Springs, CA, and pays $18 per hour. The position supports guest services at La Serena Villas. Quorum Hospitality describes its work as providing customized hotel management and service to guests, owners, and team members. The agent supports a welcoming and efficient guest experience from arrival through departure. The role handles front desk interactions, reservations, inquiries, check-ins, and check-outs while coordinating with hotel colleagues and helping maintain lobby and public spaces.

What you'll do

• Greet guests at the front desk
• operate the telephone switchboard
• answer questions about hotel services, facilities, hours, and nearby attractions
• coordinate with hotel employees and departments
• follow credit policies
• stay informed about rates, packages, promotions, groups, and restricted dates
• gather information for room reservations
• handle check-ins and check-outs
• assist with inventory and stocking
• sanitize returned keys
• maintain lobby and public-space cleanliness.

What we're looking for

Skills & competencies

guest services agent

part-time

hotel guest services

front desk

reservations

check-in

check-out

customer service

palm springs ca

la serena villas

$18 per hour

hotel travel discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Listed offerings include health benefits for eligible full-time team members, holidays and paid time off for eligible team members, a 401(k) plan, tuition reimbursement, hotel travel discounts, and daily pay.

Why this role

The posting identifies La Serena Villas and includes hotel travel discounts and daily pay among listed offerings.

About the employer

PSQ Hotel Management LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.