Entry-Level Contact Center Representative
Employment type
Full-time
Work setting
On-site
Location
Savannah, GA
Schedule
Day shift
Posted
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Job overview
The Entry-Level Contact Center Representative is an onsite role based in Savannah, GA. Compensation is not specified for this position, which supports a leading Business Process Outsourcing (BPO) company's customer service and sales operations. This role exists to handle inbound and outbound calls, resolve customer inquiries, and identify opportunities to promote products and services. The representative will ensure a positive customer experience through effective communication and problem-solving.
What you'll do
- Answer inbound and outbound calls.
- Resolve customer concerns efficiently.
- Research internal systems to locate information.
- Document customer interactions and process claims.
What we're looking for
- Skills & competencies
- full-timeday shiftsavannah gacall centercustomer servicesalesentry-levelonsitebpotech-enabled
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid training, health benefits, and career growth.
Why this role
Entry-level role; no prior experience required.
About the employer
MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: b09e5420-3f17-4a58-8860-9cecfe135ef9