Account Manager

Job overview

The Account Manager role is onsite in Atlanta, GA, with a requirement to work in the Norcross office at least five days per week; compensation is $22.50 per hour. Agile Consulting Group helps clients align tax and accounting systems with sales and use tax laws. The account manager supports clients and internal operations by maintaining customer records, resolving questions, coordinating documentation, and facilitating client meetings. The role helps the firm deliver responsive service and support the growth of its client portfolio.

What you'll do

• Record customer interactions and follow up on questions
• maintain customer satisfaction by providing information and resolving issues
• keep account information current
• escalate difficult situations when needed
• contact clients to request project documentation
• facilitate meetings and calls
• send follow-up emails summarizing discussions.

What we're looking for

Skills & competencies

account manager

atlanta ga

norcross office

agile consulting group

client support

customer accounts

sales and use tax

client communication

project documentation

$22.50 per hour

health insurance

401(k) match

profit sharing

paid vacation

Work arrangement

• Weekend coverage required

Benefits & perks

• For full-time employees: health insurance, 401(k) with employer matching, profit sharing, paid vacation, and paid holidays.

Why this role

Flexible hours are available, with a required minimum of five days per week in the Norcross office. The posting lists health insurance, 401(k) with employer matching, profit sharing, paid vacation, and paid holidays for full-time employees.

About the employer

Agile Consulting Group, Inc. is hiring for this role. Industry: Offices of Certified Public Accountants. Sector: 54.