Senior Application/Infrastructure Support Engineer

Job overview

The Senior Application/Infrastructure Support Engineer role is listed as 100% U.S.-based remote, with candidates in CA, CO, IL, MN, NJ, NY, OR, and WA excluded. The stated salary is $85,389–$116,975 per year. The role supports the Veterans Affairs (VA) department. This engineer provides operational support for complex cloud application systems, resolves outages and user issues, maintains computing infrastructure, and helps ensure production systems meet VA security and operational standards.

What you'll do

• Support complex cloud application systems
• detect, document, report, and resolve outages
• respond to user hardware and software issues
• maintain and install computing infrastructure
• maintain asset inventory
• document issues and provide training
• ensure compliance with VA standards and security policies.

What we're looking for

Skills & competencies

senior application support engineer

infrastructure support

cloud systems

aws

azure

linux

windows

python

ansible

production systems

veterans affairs

u.s. remote

$85,389–$116,975/year

Work arrangement

• Weekend coverage required

Why this role

100% U.S.-based remote position; candidates in CA, CO, IL, MN, NJ, NY, OR, and WA are not considered. U.S. citizenship and Public Trust (MBI) eligibility are required; production support may require on-call availability.

About the employer

Syms Strategic Group, LLC (SSG) is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.