Shift Leader — West Columbia, SC

Job overview

Shift Leader — West Columbia, SC is an onsite, full-time role in West Columbia, SC, paying $14–$16 per hour with tips. The leader supports the Dunkin’ restaurant team and reports to the Assistant Store Manager and Restaurant Manager. The role exists to guide crew members during a shift and ensure consistent guest service, product quality, cleanliness, and food safety. Coaching, shift communication, and execution of restaurant standards support the team’s operating goals.

What you'll do

• Coach crew members and provide assignments, feedback, and training
• support guest satisfaction and a respectful team environment
• resolve guest issues
• ensure brand standards, recipes, and systems are followed
• enforce safety, food safety, and sanitation guidelines
• support sales goals and marketing initiatives
• manage cash overages and shortages during the shift
• ensure products meet brand standards.

What we're looking for

Skills & competencies

shift leader

restaurant operations

crew coaching

guest satisfaction

food safety

cash management

west columbia sc

dunkin’

tbg food acquisition corp

$14–$16 per hour with tips

servesafe food handler

team leadership

Work arrangement

• Weekend coverage required

Why this role

The posting requires completion of specified online courses within three months of promotion or employment and a ServeSafe Food Handler certification, or obtaining it within 60 days.

About the employer

Dunkin' Donuts - TBG Food Aquisition Corp is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.