Account Resolution Representative

Job overview

The Account Resolution Representative is an onsite role based in Lombard, IL, with a pay rate of $22.00/hr. This position assists in student success by managing past due balances for inactive students in a contact center environment. The role exists to reduce delinquency and bad debt by negotiating payment plans and providing accurate financial guidance to students. It contributes to the organization's mission by helping students resolve outstanding balances so they can resume their education.

What you'll do

• Manage a portfolio of student accounts, collect payments on open receivables, negotiate payment plans, and research/resolve student account issues.

What we're looking for

Skills & competencies

full-time

day shift

lombard il

account resolution

collections

financial services

higher education

onsite

no on-call

$22/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, life and disability insurance, 401k Retirement Program with 6% employer match, 15 Days of Paid Vacation, 12 Paid Holidays + 2 floating holidays.

Why this role

Requires 1+ year of consumer collections experience; hybrid schedule with four in-office days per week.

About the employer

Covista is hiring for this role. Industry: International, Secondary Market, and All Other Nondepository Credit Intermediation. Sector: 52.